When I was at the HR Southwest Conference, I told many of the HR Professionals who stopped by the Baudville booth how easy it would be to train managers to use day-to-day recognition tools. Last week, I mentioned some of the day-to-day recognition that managers can easily implement in their regular schedule. In this entry, I’ll share some tips for training your managers to use those tools to motivate, engage and retain your people.
1. Identify desired behaviors. A major obstacle keeping managers from recognizing employees is knowing what behaviors should be recognized. With a team of managers, review corporate values and give specific examples of what each behavior looks like in real life.