Customer Service Week 2012 is October 1-5, and it’s always a big celebration at Baudville because we believe every member of our team has a part in providing an excellent customer experience. We take great pride in the service we provide our customers, so we celebrate Customer Service Week as a whole company! Our celebration always includes a Customer Service Week theme, activities, prizes, and often a lunch for the team to enjoy together. As you can imagine, our events are pretty memorable!

In our latest Recognition TV webisode, I asked four of our Customer Service Representatives about their favorite Customer Service Week ideas, tips, and celebrations. Here’s a summary of what they had to say:

 
Meet our Customer Service All Stars! From left to right, Mikki, KJ, Amanda, and Amber. 

KJ’s favorite Customer Service Week theme was Made in Michigan from our 2011 celebration. She loved the team ArtPrize competition and playing corn hole with her teammates during lunch.

Mikki knows that Customer Service Week is important because treating employees well will make them want to do more for the company and the customer! She gives some great insight into the recognition event in our Recognition TV webisode.

Amber’s favorite part of Customer Service Week is getting a handwritten note from her manager. Baudville managers often write a personal note to each of their employees during Customer Service Week and have it waiting on their desk first thing in the morning. Take a tip from Amber and write a note to your staff!

Amanda loved our Hollywood celebration when employees were given a movie ticket to a showing of short Pixar movies and a gift of a Star Performer Twist Top Tumbler. She still has the personal award she received from her manager displayed at her desk! 

To hear all the tips from our Customer Service Representatives and get our high five Customer Service Week ideas, watch the full Recognition TV webisode. It’s the shortest webinar you’ll watch – it’s only 9 minutes long! 

Every summer, Baudvillians get treated to a fun summer picnic in the Grand Rapids area. This year, we spent an evening with the local Whitecaps baseball team for a BBQ dinner, games, prizes, and fun. As you can tell from the pictures, we had a beautiful summer day and our team had a great time! 

I was an active spectator of the London 2012 Olympics. I filled my DVR with events and competitions and watched nearly every evening of the games. Now, I feel a little lost. What do you mean there’s no competitive swimming or gymnastics on network TV? What am I supposed to do now!?

Thankfully, I wasn’t the only one who was full of the Olympic spirit. We had 26 entries for the Baudville Games. Teams submitted creative and crazy pictures for each of our Office Olympic events: Rubber Band Archery, Binder Clip Diving, Mental Gymnastics, and Office Soccer. If the pictures are any indication, the teams had a lot of fun participating in the events!

As we close the Baudville Games, I want to congratulate the winners one more time and share their award-winning pictures. Each team earned $200 Baudville credit for the winning pictures!

Rubber Band Archery: Great River Health Systems


Binder Clip Diving: Great River Health Systems


Mental Gymnastics: Red Hat


Office Soccer: Red Hat

 
Did you enjoy participating in the Baudville Games and want another event? Tell us what your event ideas in the comments below!

Congratulations to Red Hat for their victory in Mental Gymnastics last week! Their spirited picture captured over 100 likes on Facebook ! Red Hat wins $200 credit to use towards awards, lapel pins, recognition tools, and gifts. Congrats!

 

Summer is almost over, and most teachers and school staff are already preparing for the back to school rush. Returning to school can be difficult for students and staff alike as they move from vacation-filled days to homework, assignments, and meetings.

Ease the transition for everyone by using these five appreciation tips for teachers, students, and staff. Letting the members of your school know you’re excited to see them in the fall will make them excited for the school year, too!