An Employee Recognition Blog (180)

5 Low-Cost Ideas for Customer Service Week Events

Customer Service Week is October 5-9, 2015. Are you low on funding for the upcoming celebration? Have no fear! Here are 5 low-cost ideas to make sure your Customer Service Week event is a hit!

1. Get out your trusty scissors and start crafting some fun workplace decorations.
Make them feel like they've hit the red carpet by posting stars in the hallways, on the doors, and in the offices. Pretend you're the paparazzi and take photos of your team to post with celebrity-style captions.

2. Put the work in your team's hands.
Assign each member of your sales, marketing, accounting, operations, or IT team a customer service rep. Give them a card to write and sign and a candy bar. Ask them to hand-deliver it to their assigned rep during Customer Service Week.

3. Bring on the pot luck!
Have the rest of the staff "cater" a lunch for your customer service team. Try to get a few team members to dress up to serve them lunch!

4. Take 25.
25 minutes is all it takes to get outside and enjoy a little team time. Set up yard games, host a beanbag tournament, or play HORSE at a local park – even if it's just 25 minutes!

5. Email trivia contest.
Stuck at your desk? No problem. Every 2 hours send a trivia question to the team – make it fun and memorable (perhaps some customer service team tidbits and statistics?) – and hand out prizes to the winners!

Great Connections Can Happen Wherever You Go!

My husband and I recently traveled to Florida for vacation. I made my list of items to pack and things to do: sunscreen ✓, swim suit ✓, get out of work mode ✓. My biggest challenge when going on vacation is to get my husband, Steve, out of work mode.

5 Ways to Celebrate Customer Service Week, October 7-11, 2013!

Customer Service Week is October 7-11, 2013. For those of us who work for a company with a customer service team, we know how integral they are to our success. This team is the front line of our organization, the face of our company. In a day and age where many of us serve up a product in the competitive landscape that we do, it's our customer service that makes us stand out.

Four Tips for Celebrating Customer Service Week!

Every business that's in business has two types of customers. You're probably familiar with the most obvious kind: external customers who buy or use our goods and services.

But, there are also internal customers: that is, the departments and individuals who we interact with on a daily basis. Our cooperation with one another is what keeps the company running smoothly, which means giving exceptional service to our co-workers is just as vital as it is to anyone over the phone, at the counter, or in the aisles.

In turn, that means that even if we aren't in Customer Service proper, we're all still serving customers—and we all need a little appreciation for giving our best, no matter who we're giving it to.

Now that we've got that out of the way, let's start planning the celebration you're going to have with everyone in your company that first week of October! Take our advice and...

Make it Affordable. The purpose of Customer Service Week is not to blow your budget, it's to have a blow-out event that shows how much your team matters to your business. With gifts from our new Value Line, you can give a keepsake to everyone and keep money in your pocket, too.

Make it Interactive. When creating activities for the week, think of ideas that will get your employees mingling. Team contests, group lunches, and collaborative exercises are all great ways to help your staff get to know each other better. They'll build more personal relationships with each other, and work harder in the future to keep those bonds strong.

Make it Fun. Yes, there's some strategy in celebrating Customer Service Week, but the best way to make it meaningful and memorable is make your celebration easygoing and fun, not over-worked and tedious. We've all experienced forced fun. There's nothing fun about it! By hosting activities that are carefree and at-will, your employees will choose to participate and end up truly enjoying themselves.

Make it Heartfelt. You're celebrating Customer Service Week because you want to thank your team members for the exceptional service they provide every day. Amid the hoopla, don't leave out the raison d'être! Express your appreciation all throughout the festivities and your team will get the message—loud and clear!
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Allison is a self-proclaimed Copywriting Diva and has the certificate to prove it! She's been writing for Baudville for four years and has worked in a variety of business settings for more than 19 years. Before becoming a professional writer 12 years ago, Allison worked as a department manager where she used Baudville products to motivate her team. She's what we call a true believer!