Customer Service Week officially began on Monday, and we kicked it off with the introduction of our theme: It’s Fall Y’all! 

One of the joys of living in Michigan is the changing of the seasons. In the fall, we enjoy the beautiful colors of the trees, crisp cool air, delicious apples, great football games and so much more! Our Spirit Team, a team of employees who plan employee events, decided to bring some of our favorite parts of fall to Baudville to celebrate Customer Service Week! 

The number one rule of recognition is make it personal for the recipient. Even when you’re celebrating a team-wide or company-wide event like Customer Service Week, you can still make the recognition personal. Here are six tips you can use: 

Personal Customer Service Week Ideas 

One of our staff’s favorite parts of Customer Service Week is the fact that it lasts all week. Our Spirit Team plans an activity and has communication for each day of the week, and we usually get to dress casual all week, too. It’s great! 

Doing something each day of Customer Service Week is one of our team’s best practices for making the recognition holiday memorable. The regular contact with staff throughout the week reminds everyone of how much their role in the customer experience is appreciated. 

Customer Service Week is coming up, and this is a fun time to celebrate your customer service team, their many accomplishments and their impact on the bottom line.

Our Recognition TV webisode today focused on Customer Service Week ideas, and you can watch the complete recorded version on Baudville.com or Baudville’s Facebook page. Several of of my tips, ideas and best practices are below, but I recommend you watch the entire video (it’s only about 15 minutes!) to catch everything. 

It’s important to celebrate Customer Service Week, this year October 4-8, because your customer service team has a significant impact on customer satisfaction and profitability. Industry reports have shown a direct link exists between employee satisfaction and customer satisfaction, and between customer satisfaction and improved financial performance. Recognizing the customer service team during Customer Service Week and throughout the year can be good for your business.