Customer Service Week is October 4-8 (only 23 days away!), and this is an important week to recognize and acknowledge your customer service team. Your customer service team has a crucial role in the customer experience, and it’s important that they feel valued and appreciated. 

Customer service employees are often referred to as the face of a business. They have the greatest impact on customer satisfaction and retention. Industry reports have shown a direct link between employee satisfaction and customer satisfaction, and between customer satisfaction and improved financial performance. 

Character Pins are one of our staple recognition products at Baudville, and they’re popular because they can be used in a variety of recognition situations. As a continuation of our How-To Recognition blog series, I share ten situations where Character Pins are a great recognition gift. 

1. Office Birthdays. Give a Happy Birthday Character Pin to acknowledge an employee’s birthday. It’s both a gift and greeting card. 

We all know recognition is important in a work environment, but how do you continue to give recognition that’s sincere and meaningful? This is a topic that various writers and employee recognition experts have tackled in the Authentic Recognition series on the Ready to Feedback blog managed by Sonia Di Maulo. 

Today, I had the privilege of contributing a post on the series, “Regular Recognition Says It Best.” Check it out! 

I’ve talked about having fun at work several times in the last year, and various Baudville bloggers have posted fun at work tips and ideas. 

But you don’t have to take just our word for the value of having fun at work. A Forbes.com article claims there is a “definite correlation between happiness and productivity on the job.” Apparently, a happy worker is also a more productive worker. 

Peer recognition programs are very popular in organizations today. Peer recognition increases the quantity and frequency recognition is given, and it takes pressure off managers who are typically responsible for top-down recognition. We published a peer recognition white paper that explains the benefits of this type of recognition program– including improved culture, loyalty, job satisfaction and camaraderie. 

Creating a peer recognition program is very easy thanks to existing, ready-to-use programs. We currently offer three peer recognition programs, and I’m going to give a brief how-to for two of them today.