I love to read. I’ve been known to read two books in one day. Of course, those were fiction and I was sitting at the beach, but it tells you how much I appreciate a good book.

Fiction books aren’t the only ones on my shelf, though. I’ve read many business books over the years for professional development, to find inspiration, or, quite honestly…because I was forced to. You’ll find books about Customer Service, Sales, Marketing and Leadership in my collection. From the likes of recognized gurus Seth Godin and Ken Blanchard, as well as up-and-comers like Dale Partridge, my tastes and interest ranges based on my current experience and needs.

If you’ve been following us on social media, you know that we just wrapped up another successful Customer Service Week. How do we do it? I’ve experienced my 7^th Customer Service Week at Baudville and I can tell you by eyewitness account how we repeatedly pull off a flawless celebration every year. Read on!

Year-end ceremonies and holiday parties are coming up, and now is the ideal time to order your awards. Maybe you’ve been putting it off a bit. It may feel like a daunting task when you consider the hundreds of options available to you. Don’t stress! This guide will help you narrow your search and find the perfect award—no matter what the occasion is, who you’re presenting to, or how much you have in your budget. Let’s get started!

Customer Service Week kicks off next Monday, October 5^th! Are you ready to have some fun showing your customer service personnel that you appreciate all they do for your customers and your business? Here’s a quick round-up of our top Customer Service Week resources.

Boss’s Dayis right around the corner – October 16^th. If you have a boss that you love, kinda-sort like, don’t hate, or don’t want to hate you, you should probably plan on getting him or her a Boss’s Day gift. You have two ways to go about this whole Boss’s Day gift-giving thing: you can go out on your own and get your boss something just from you (personal and memorable), or you can pool the team’s monetary contributions and get your boss a group gift (higher ticket item for possible wow-factor). Here’s the good news – no matter which path you choose, we have some awesome gifts full of fun and personality for your favorite boss!