A couple of months ago, I created an internal task force to help me stay informed of all the business-related happenings that occur outside of my rather small sphere of influence. The group consists of Andrea and Tiffany from our sales suite (who talk to multitudes of customers every day), Krista and Jenny from our web team (who interact on social media and monitor trends on our site), Denise from our acquisition team (who helps us reach new customers), and Cindy, our HR Manager (who does way too much for me to put inside parentheses). And I'm there, too, but I try to just be a fly on the wall while they roundtable about what's going on in their worlds. It's a great gig for me, actually!